Patient Information
Dental Patient Information
At Harborside Dental we are committed to providing an environment where patients feel relaxed and confident that they are receiving the highest quality dental care that is available and appropriate for them in a caring, respectful and enthusiastic manner. We believe in developing long-term relationships with patients and delivering personalized care at a level that is appropriate for each patient to obtain individual goals, needs and desires for their overall dental health. Our staff is the foundation of our orientation to service. We will always strive to be organized, friendly, professional, supportive, and dedicated to excellence. Our mission is to help our patients reach the level of optimal dental health that is appropriate for them.
Our Definition of a Patient:
| What is a Patient? | |
|---|---|
| A Patient | is the most important person ever in this office... in person or by mail. |
| A Patient | is not dependent on us... we are dependent on him. |
| A Patient | is not an interruption in our work... he is the purpose of it. We are not doing him a favor by serving him... he is doing us a favor by giving us the opportunity to do so. |
| A Patient | is not an outsider to our business... he is part of it. |
| A Patient | is not a cold statistic... he is flesh-and-blood human being with feelings and emotions like your own, and with biases and prejudices. |
| A Patient | is not someone to argue with or match wits with. Nobody ever won an argument with a patient. |
| A Patient | is a person who brings us his wants. It is our job to handle them profitably to him and to ourselves. |
This section offers information from the administrative side of the practice, including:
What to Expect on Your First Visit
Patient Survey Winner
In February of this year we sent out cards to all of our patients announcing our updated, interactive website. We ask the patients to please complete our Online Survey evaluating our office. As an incentive to encourage people to do this we entered all patient's names, that replied, into a drawing to be held the first of April for an Apple IPOD. We would like to thank everyone who took the time to respond to the survey. We appreciate all the feedback we received. We are here for you and strive to make the office the very best it can be for all of our patients. Your feedback in invaluable for us to accomplish this. You can find our Survey by clicking on the "Online Survey" tab at the left. PLEASE KEEP YOUR COMMENTS COMING!
Below is the lucky winner of our drawing. We congratulate Deb and encourage all of you to visit our Online Survey and submit your comments to us.
